You are not required to provide any personal information to us. If you do not do so, it may affect your use of this Site or the products and services offered on the Site.
We collect information from a variety of sources. Information may be collected:
The information that we collect may include:
As with most online businesses, we may log information about your access and use of our Site, including through the use of Internet cookies and measurement tools, your communications with our Site, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider.
We may contact you to voluntarily respond to questionnaires, surveys or market research to seek your opinion and feedback. Providing this information is optional to you.
We collect and use personal information for the following purposes:
We may contact you by a variety of measures including by telephone, email, sms or mail. If you wish to update your contact details or change the way we contact you, please contact us at the details below.
We may disclose personal information:
By providing us with personal information, you consent to this disclosure. Where we disclose your personal information to third parties, we will request or otherwise seek to get comfortable that the third party follows the Australian Privacy Principles regarding handling your personal information.
If there is a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser. We would seek to only disclose information in good faith and where we have sought to maintain confidentiality.
We do not typically or routinely disclose personal information to overseas recipients. Unless consent has been given, or an exception under the Australian Privacy Principles applies We will only disclose personal information to overseas recipients where reasonable steps have been taken to ensure the overseas recipient does not breach the Australian Privacy Principles in relation to your personal information. In circumstances where information is disclosed to overseas recipients, those recipients are likely to be located in countries in the regions in which we operate.
We are committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure that information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
Anonymity: we will provide individuals with the option of remaining anonymous or using a pseudonym in their dealings with us where it is lawful and practicable (for example, when making an enquiry). Generally is it not practicable or lawful for us to deal with individuals anonymously or pseudonymously on an ongoing basis (for example, if the individual wishes to enrol in a course of study).
Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us, details below.
Access: You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information which we hold about you, please email us. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
Correction: If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us, details below. We rely in part upon clients advising us when their personal information changes. We will respond to any request within a reasonable time and will endeavour to promptly correct any information found to be incorrect so that the information is accurate, up to date, complete, relevant and not misleading.
Unsubscribe: To unsubscribe from our e-mail database, or opt out of communications, please contact us at the details below.
If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach then please email us setting out details of the breach. We will promptly investigate your complaint and will endeavour to respond to you in writing within 28 days setting out the outcome of our investigation, what steps we propose to take to remedy the breach and any other action we will take to deal with your complaint.
To contact our Privacy Officer, please contact us at:
Level 2, 359 Queen Street
Brisbane QLD 4000 Australia