CERTIFICATE IV IN BUSINESS

• Essential customer Service approaches and strategies
• Business financial reporting requirements
• Leadership and development skills to promote and foster innovation with in a team environment
• Marketing essentials including promotion of products and services and the development of business documents
• Key business safety and risk essentials including identifying risk implementing and monitoring WHS policies, procedures and programs to meet legislative requirements

Domestic Students

There are no mandatory requirements to enter into this course. Students whom enter into this delivery have invested have an interest and passion for the industry. They have a desire to learn through the practical approach and prior experience through a part time job or similar which will be beneficial.

Students will be required to apply knowledge and skills to demonstrate autonomy and make judgements within certain situations and will be required to take responsibility for decisions made under limited guidance in the workplace context.

International Students

There are no prerequisites for international students to enter into this course but they must meet academic and English entry requirements.

Students must provide academic evidence of satisfactory completion of Year 12 or equivalent.

Where English is not the official language in the country of where students are currently residing, evidence of a valid IELTS 5.0 or an equivalent must be provided. Students will also complete an online English level placement test prior to enrollment.

For more information on entry requirements, view here.

• BSBWHS401  Implement and monitor WHS policies, procedures and programs to meet legislative requirements
• BSBCUS401   Coordinate implementation of customer service strategies
• BSBFIA402  Report on financial activity
• BSBINN301  Promote innovation in a team environment
• BSBITU401   Design and develop complex text documents
• BSBLED401  Develop teams and individuals
• BSBMKG413  Promote products and services
• BSBMKG414   Undertake marketing activities
• BSBRES401  Analyse and present research information
• BSBRSK401  Identify risk and apply risk management processes

• Administrator  
• Executive Personal Assistance  
• Department Manager 
• Office Administrator  
• Project Officer  
• Retail Manager 
• Sales Account Assistance  
• Sales Agent

Whether you are a domestic or an international student, Queensford College has a number of options to allow you to select a payment method best suitable to your financial situation.

Course fees can be paid in person, by phone, internet banking, or credit card.

Fee for Service

Option 1 Upfront 100% Payment.

You can pay course fees in full upfront through your own pocket either by direct debit or credit card. A direct debit or direct withdrawal of funds can be arranged and scheduled from your nominated bank account. We accept payments by MasterCard or Visa.

Options 2 Payment Plan

You can pay course fees through convenient instalments weekly, fortnightly, monthly or per semester. Terms and conditions apply.

Options 3 Direct Debit

A direct debit or direct withdrawal of funds can be arranged and scheduled from your nominated bank account.

Options 4 Credit Card

We accept payments by MasterCard or Visa.