BSB30120 Certificate III in Business

Course Description

Learn how to see the bigger picture with a Certificate III in Business. This qualification will build upon your current basic administrative skills and knowledge to give you a more solid understanding of a variety of areas.

Be trained to provide a business with valuable practical advice and to foster teamwork innovation and change. You’ll be able to make informed judgements on business resources, determine purchasing requirements and be a proactive, supportive team member.

This course will also provide practical skills in areas of organising and prioritising work tasks, maintaining financial records, as well as how to design and produce business documents and publications.

Possible Career Outcomes

  • Customer Service Adviser
  • Data Entry Operator
  • General Clerk
  • Payroll Officer
  • Typist
  • Word Processing Operator

This course is only available to Domestic Students

Course at a Glance

  • Duration

    Up to 34 Weeks
  • Start Date

    Flexible intake and start dates available.  Contact us for more information.
  • Study Mode

    Blended (Predominately
    Face-to-Face and Online)
  • Study Location

    Queensland South Australia
  • Campus Location


Entry Requirements

Students are required to meet the following requirements below to enter this course. Please note that specific eligibility requirements are required to be met for Domestic Programs. Refer to the Fees and Funding section for more information on funding options.

To be eligible to participate, the requirements vary between Australia Government States and Territories for each subsidy and Government loans.

For more information on eligibility and how you can apply for available funding options, please visit the State you are located in below:

View South Australia Domestic Programs     View Queensland Government Funded Programs

Students entering into this program have the minimum knowledge and skills to study at this level, at the minimum of an AQF Level 2 Graduate.

Students must provide academic evidence of satisfactory completion of Year 11 or equivalent.

For Mature Age students who do not hold any qualification, they must pass the Internal LLN / English Placement test.

A Language Literacy and Numeracy (LLN) assessment is conducted on all entrants prior to enrolment into the program to ensure that Queensford College can support each student throughout the program.

Students will need to ensure they are able to connect to the internet and have the capability to use our online learning system that meets the minimum technical requirements, which are:

  • Access to a laptop/computer is preferred
  • An operating system supporting the following browsers (current version and up to three most recent versions): Chrome, Firefox, Safari (excluding Safari on Windows), and Microsoft Edge
    • For Windows: Windows 10, 4 Gb RAM installed (minimum)
    • FOR MAC: Mac OS X 10.13 or above
  • Access to Word processing software, such as Microsoft Word
  • Reliable internet connection

Course Overview

This qualification to be suitable for high school students who have an interest in business.

Nationally recognised

  • Work effectively with diversity
  • Maintain financial records and organise workplace information
  • Design and produce text and business documents including desktop published documents
  • Recommend products and services and purchase goods and services
  • Implement and monitor environmentally sustainable work practices and apply knowledge of WHS legislation in the workplace

Unit Code

Unit Title

Core Units


Apply critical thinking skills in a team environment


Support personal wellbeing in the workplace


Participate in sustainable work practices


Use inclusive work practices


Assist with maintaining workplace safety


Engage in workplace communication

Elective Units


Coordinate recruitment and onboarding


Promote innovation in team environments


Use digital technologies to communicate in a work environment


Deliver and monitor a service to customers


Maintain ethical and professional standards when using social media and online platforms


Use social media and online tools


Purchase goods and services

Please note: Units may differ for each domestic program offered. Please visit Domestic Programs for more information or Contact Us.

Students will be assessed through the following general methods of assessment that may apply for each unit. Each of the selected methods must be completed/deemed satisfactory, as each method is only a partial completion.

  • Written Assessment – a set of written tasks provided to the student required to be completed including, question and answer
  • Project/Report

Observation/Demonstration Report – students required to demonstrate tasks directly related to the training package requirements.

Queensford College use industry current practices and methodologies to ensure the training program is relevant to industry while also meeting Training Package requirements. Our students have access to a team of reliable staff and trainers that are available throughout the course duration. For the duration of the course students will be supported with the following:

  • Student Services: for all administrative enquiries and on issues associated with general academic skills
  • Trainers: to answer any questions students may have about the course content, assessments and study progress
  • Help Desk: for any assistance on course materials and assessment submission through our online learning platform.

Fees and Funding Options

This course has Fee for Service (FFS) and funding available for eligible students. Please check eligibility requirements, as funding varies between Australian Government States and Territories. FFS is available when a student is not eligible for subsidies, government loans or where no subsidies are available.

Queensford College has a number of options to allow you to select a payment method best suitable to your financial situation.

  • Queensland: VETiS FFS

    Fee for Service is available when a student is not eligible for subsidies, government loans or where no subsidies are available. For more information on the course fee, please contact the Brisbane campus on (07) 3221 1626 or email

    Contact Us
  • South Australia VETiS: FFS

    Fee for Service is available when a student is not eligible for subsidies, government loans or where no subsidies are available. For more information on the course fee, please contact the Adelaide campus on (08) 8410 4605 or email

    Contact Us
  • Upfront 100% Payment*

    Payment through your own pocket either by EFT or credit card (MasterCard or Visa).

    *Students are not required to paymore than 50% of the total tuition fees upfront before the commencement of the course that is more than 25 weeks. Upfront 100% payment is required for courses of 25 weeks or less.

  • Payment Plan

    Payment through convenient instalments weekly, fortnightly, monthly or per semester.

    Terms and conditions will apply, please contact our team for information.

    Contact Us
  • Direct Debit

    Payment through a Direct Debit: withdrawal of funds can be arranged and scheduled from your nominated bank account.

    Terms and conditions will apply, please contact our team for information.

    Contact Us

Queensford College is a pre-qualified supplier approved by the Queensland Government to deliver publicly funded training and assessment. We are able to offer the following government subsidised training in Queensland, please click through for further information about each program.

  • Certificate 3 Guarantee

    The Certificate 3 Guarantee supports eligible individuals to complete their first post-school Certificate III qualification and increase their skills to move into employment, re-enter the workforce or advance their career. It also supports school students to access training and Queensland’s Year 12 graduates to transition to employment by providing fee-free training in high priority qualifications.

    Learn more about information on eligibility and how you can apply for this subsidy.

    Learn more here
  • User Choice (Apprenticeship and Traineeship)

    The Queensland Government Department of Employment, Small Business and Training provides funding for User Choice Apprenticeships and Traineeships in Queensland, subject to eligibility conditions being met. The program aims to provide funding for apprentices and trainees that align to the skill needs of the industry and respond to changing government priorities.

    Learn more about information on eligibility and how you can apply for this subsidy.

    Learn more here

How to Apply

The enrolment process may vary depending on the type of qualification you intend to study, location and if you are eligible for any Australia Government Funding.

An enrolment form must be completed, together with any required observations and/or self- assessment regarding special circumstances and/or training needs. Information on the fees and charges relating to your proposed course of study will be provided, and payment terms and methods will be agreed upon.

Once all enrolment forms have been completed, you will be enrolled into the qualification and all relevant information provided by your course advisor. Note that enrolment is not confirmed until fees have been paid as agreed.

View South Australia Domestic Programs      View Queensland Government Funded Programs

Interested in Studying at Queensford College?