CRICOS Course Code: 098755B

BSB51918 Diploma of Leadership and Management

Course Description

Step up and into the business spotlight in front of your peers with this Diploma of Leadership and Management.

As a store or business manager with this qualification knows how to discern the emotional states of others, manage workplace relationships, manage team performance and increase efficiency within the workplace. This individual drives and motivates teams, displaying lots of initiative in completing their own workload and the workload of others.

Does this individual sound like you?

Then this course will teach you a multitude of skills that will allow you to discern the emotional states of others, manage workplace relationships, manage team performance and increase efficiency within the workplace. General business skills such as being able to forecast international market and business needs, as well as manage budgets and financial plans are just some of the key units of study taught within this course.

Possible Career Outcomes

  • Business Manager
  • Department Manager
  • Operations/Facilities Manager
  • Production Manager
  • Retail Manager
  • Store Manager
  • Team Leader
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    Please complete the details below to download a course guide.

This course only available to International Students

Course at a Glance

  • Duration

    52 Weeks
  • Start Date

    Various intake and start dates available. Contact us for more information.
  • Study Mode

    Blended (Predominately
    Face-to-Face and Online)
  • Study Location

    New South WalesQueenslandSouth Australia
  • Campus Location

    Wentworth Street, Parramatta
    Brisbane
    Adelaide

Entry Requirements

Students must meet the following requirements and prerequisite to enter this course. Students must be of 18 years of age at the time of course commencement.

Students must provide academic evidence of satisfactory completion of Year 11 or equivalent.

For Mature Age students who do not hold any qualification, they must pass the Internal LLN / English Placement test.

Where English is not the official language in the country of where students are currently residing, evidence of a valid IELTS 5.5 or equivalent must be provided. Students will also complete an online English level placement test prior to enrolment.

A Language Literacy and Numeracy (LLN) assessment is conducted on all entrants prior to enrolment into the program to ensure that Queensford College can support each student throughout the program.

Contact our International Admission Team to check about any country specific English requirements.

Students will need to ensure they are able to connect to the internet and have the capability to use our online learning system that meets the minimum technical requirements, which are:

  • Access to a laptop/computer is preferred
  • An operating system supporting the following browsers (current version and up to three most recent versions): Chrome, Firefox, Safari (excluding Safari on Windows), and Microsoft Edge
    • For Windows: Windows 10, 4 Gb RAM installed (minimum)
    • FOR MAC: Mac OS X 10.13 or above
  • Access to Word processing software, such as Microsoft Word
  • Reliable internet connection

Course Overview

This qualification to be suitable for students who have interest in leadership and management.

Nationally recognised

  • How to streamline and manage quality customer services strategies
  • Financial management concepts and strategies including budgets and financial plans
  • Human resource essentials including recruitment, selection and induction of staff and how to implement and manage performance-management processes
  • Organisational leadership skills including lead and manage effective workplace relationships, managing people performance, operational planning and how to maximize your team effectiveness.
  • Safety essentials including Managing risk and strategies to ensure a safe workplace environment
Unit Code Unit Title
BSBLDR511 Develop and use emotional intelligence
BSBMGT517 Manage operational plan
BSBLDR502 Lead and manage effective workplace relationships
BSBWOR502 Lead and manage team effectiveness
BSBCUS501 Manage quality customer service
BSBFIM501 Manage budgets and financial plans
BSBHRM405 Support the recruitment, selection and induction staff
BSBINN502 Build and sustain an innovative work environment
BSBMGT502 Manage people performance
BSBRSK501 Manage risk
BSBWHS521 Ensure a safe workplace for a work area
BSBHRM512 Develop and manage performance management processes

Students will be assessed through the following general methods of assessment that may apply for each unit. Each of the selected methods must be completed/deemed satisfactory, as each method is only a partial completion.

  • Written Activities Assessment/Knowledge Questions – a set of written tasks provided to the student required to be completed including, true/false, multiple choice, short answers or of the type where a ‘sequence of order’ list is required
  • Assignment – this Assessment Tool will require written document(s) to be submitted and may take the form of short answer questions, completion of templates, or questions requiring research and more in-depth responses than the type of questions that would be included in Knowledge questions
  • Practical Project – this type of Assessment Tool requires the student to complete a combination of tasks such as some type of practical task and some written work. Examples include (but are not limited to):
    • A roleplay – student to complete some written answers/sections of a document and the assessor recording their observation and /or comments about practical skill(s) being demonstrated while asking the student questions
    • A portfolio of research
    • A vocational logbook – record of tasks undertaken in the workplace by the student
    • A verbal report
    • A journal, diary or reflection by a student
    • A presentation (where there are preparatory notes, slides and the presentation itself)

Recognition of Prior Learning (RPL) is a form of assessment that acknowledges skills and knowledge gained through formal training conducted by industry or education, work experience, and life experience to gain Nationally Recognised Qualification. Credit for previous studies is not recognition of prior learning.

Credit is producing evidence of units of competency/qualifications previously undertaken and successfully completed. Applications for Credit Transfer, must include units of competencies completed, duration of the course and evidence of completion (certificate and transcript or statements of attainment).

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Queensford College use industry current practices and methodologies to ensure the training program is relevant to industry while also meeting Training Package requirements. Our students have access to a team of reliable staff and trainers that are available throughout the course duration. For the duration of the course students will be supported with the following:

  • Student Services: for all administrative enquiries and on issues associated with general academic skills
  • Trainers: to answer any questions students may have about the course content, assessments and study progress
  • Help Desk: for any assistance on course materials and assessment submission through our online learning platform.

Fees and Funding Options

Queensford College has a number of options to allow you to select a payment method best suitable to your financial situation.

  • Upfront 100% Payment*

    Payment through your own pocket either by EFT or credit card (MasterCard or Visa).

    *Students are not required to paymore than 50% of the total tuition fees upfront before the commencement of the course that is more than 25 weeks. Upfront 100% payment is required for courses of 25 weeks or less.

  • Payment Plan

    Payment through convenient instalments weekly, fortnightly, monthly or per semester.

    Terms and conditions will apply, please contact our team for information.

    Contact Us
  • Direct Debit

    Payment through a Direct Debit: withdrawal of funds can be arranged and scheduled from your nominated bank account.

    Terms and conditions will apply, please contact our team for information.

    Contact Us

How to Apply

At Queensford College, we strive to make possible an easy, smooth, and efficient application process.

There are two ways to apply to study at Queensford College. You can either apply directly by filling out our application form and submitting to our International Department or through one of our approved international education agent. Our approved agents can guide you through the enrolment process and assist you with your visa application.

  • Student to Apply for Chosen Course

    Select from our range of courses in the International Prospectus or on our website and return a completed application form along with the required documents to us. Download the International Student Application Form

  • College Assesses and Verifies Applications

    Once we receive your application we will assess your application against the requirements of the course and issue a conditional offer letter, which is followed by an interview with candidate and financial documents verification.

  • Student to Review, Process and Accept

    Review your letter of offer to ensure course fees, duration, payment plan etc. are stated correctly. Required payment of tuition fee. Return signed acceptance of offer.

  • College Issues eCOE

    Electronic confirmation of enrolment (eCOE) will be issued.

  • Student to Apply for Australian Student Visa

    Apply for an Australian student visa at your nearest Australian Mission overseas.

  • Student to Plan their Departure & Arrival to Australia

    Once you have been accepted to study at an institution and have received confirmation of your student visa, the next step is to start planning for your arrival.

  • Student to Attend Orientation

    You must attend Orientation to get important information and advice to support your successful transition to study in Australia.

View International Admissions

Interested in Studying at Queensford College?