Short Course
CRICOS Course Code: CHCSS00073

Case Management Skill Set

Course Description

This skill set reflects the skill requirements for case management work in the health or community sector, with focus on case management of aged and community care clients, under
Consumer Directed Care (CDC), NDIS, DSS and Mental Health Programs.

Learning Outcomes

This program aims to assist current coordinators or case managers within the sector with required leadership and management skills, enabling them to best perform in their roles.

Select Location

Upcoming Sessions

This course is delivered online and face to face.

Case Management Skillset

Campus Location Study Mode
Brisbane Blended Book Now

Course at Glance

  • Duration

    8 Hours Approx.
  • Start Date

    Various intake and start dates available.
    View upcoming sessions
  • Study Mode

    Blended delivery modes
    Online / Face-to-face & Self-paced Learning (Online Workshops)
  • Study Location

  • Campus Location


Entry Requirements

This skill set has been endorsed by industry as suitable for individuals who hold a qualification at Certificate III level or higher in community services or health or related field or have skills equivalent to the qualification requirement validated through a recognition of prior learning process.

A Language Literacy and Numeracy (LLN) assessment may be conducted on all entrants prior to enrolment into the program to ensure that Queensford College can support each student throughout the program.

Students will need to ensure they are able to
connect to the internet and have the capability to use our online learning system that meets the minimum technical requirements, which are:

  • Access to a laptop/computer is preferred
  • An operating system supporting the following browsers (current version and up to three most recent versions): Chrome, Firefox, Safari (excluding Safari on Windows), and Microsoft Edge
    • For Windows: Windows 10, 4 Gb RAM installed (minimum)
    • FOR MAC: Mac OS X 10.13 or above
  • Access to Word processing software, such as Microsoft Word
    • Reliable internet connection

Course Overview

This skill set is for workers with existing experience or qualifications in community services or health sector roles seeking to broaden their skills.

  • Registered Nurses
  • Counsellors
  • Health Care Professionals
Unit Code Unit Title
CHCCCS004 Assess co-existing needs
CHCCSM004 Coordinate complex case requirements
CHCCSM005 Develop, facilitate and review all aspects of
case management
CHCCSM006 Provide case management supervision

Course Outcome

A “Statement of Attainment” will be issued listing the individual units successfully completed.

Course Fees

This course is Fee for Service (FFS) and may vary from State to State. Course fees are to be paid in full upfront through your own pocket by direct debit or credit card. Terms and conditions will apply, contact us to find out more.

Non-concession $8
Concession $4

Course Cancellation and Refund Information

If you wish to cancel your enrolment, you must provide us with written notification to info@queensford.edu.au stating your full name, course details and reason for cancellation. Please note there will be NO REFUNDS granted before, on or after commencement date of a course. Students will be enrolled into the next class session if they have notified the college they cannot attend and wish to attend the next class session.

Interested in Studying at Queensford College?