For DOmestic & International Students
CHCSS00129 Individual Support – Ageing
Study In:
Queensland
Delivery Mode
Blended – online theory + face-to-face/simulated workplace practical
Duration
12 Weeks

A set of skills for providing person-centred support to older people in various settings, within the delegations of an established individualised plan.

Who should take this course: This skill set is for individuals who hold a qualification at Certificate III level or higher in Community Services, Health or a related field, who work in various care and support roles and wish to develop skills in providing person-centred support to older people.

What You'll Learn

This skill set is for individuals who work in various care and support roles and wish to develop skills in providing person-centred support to older people, within the delegations of an established individualised plan.

In this skill set, you will learn to:

  • Provide support to people living with dementia
  • Work effectively in aged care
  • Facilitate the empowerment of people receiving support
  • Provide individualised support
  • Deliver care services using a palliative approach
More Information
Course Outcome
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A Statement of Attainment will be issued listing the individual units successfully completed.
Course Outline
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Unit CodeUnit Name
CHCAGE011Provide support to people living with dementia
CHCAGE013Work effectively in aged care
CHCCCS038Facilitate the empowerment of people receiving support
CHCCCS031Provide individualised support
CHCPAL003Deliver care services using a palliative approach
Assessment Methods
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Assessment MethodOverview
Knowledge QuizQuestions such as true/false, multiple choice, matching, drag and drop, or sequencing. Available in Moodle as a quiz.
Short AnswerShort form responses to capture evidence of knowledge and, in some cases, skill application.
Practical Project / ObservationRequires students to complete practical tasks and written work. May involve: short answer questions, roleplay activities, presentations, completion of templates or reports, lab activities, and case studies. Trainers/Assessors may use observation checklists.
Students must meet the following requirements and prerequisite to enter this course.
Academic Entry Requirements
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Standard Academic Entry Requirements:

Students must have the minimum knowledge and skills to study at this level, equivalent to an AQF Level 2 or above. Mature age students may be assessed on relevant work experience.

Career Boost – Workforce Eligibility:

  • Student must be a New or Existing Worker in the Community Services and Health Industry in a role involving provision of direct client care or support
  • Students must already hold a Certificate III in Individual Support (or equivalent)

General Career Boost Eligibility:

  • Aged 15 years or older and no longer at school
  • Permanently reside in Queensland
  • Australian or New Zealand citizen, Australian permanent resident, or temporary resident with an eligible visa
  • Not currently enrolled in another qualification

Learn more about Career Boost or contact our team.

LLND Requirements
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All students must undertake Queensford College’s Language, Literacy, Numeracy and Digital (LLND) skills assessment via online LLN Robot System.

Course Study Requirements
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Applicants must meet the Career Boost eligibility requirements listed in the Academic Entry Requirements section above.

Computer Requirements
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Students will need to ensure they are able to connect to the internet and have the capability to use our online learning system that meets the minimum technical requirements, which are:

  • Access to a laptop/computer is preferred
  • An operating system supporting the following browsers (current version and up to three most recent versions): Chrome, Firefox, Safari (excluding Safari on Windows), and Microsoft Edge
    • For Windows: Windows 10, 4 Gb RAM installed (minimum)
    • FOR MAC: Mac OS X 10.13 or above
  • Access to Word processing software, such as Microsoft Word
  • Reliable internet connection
Course Costs
From $20.00
Possible Career Outcomes
Aged Care Support Worker.
Personal Care Assistant.
Home Support Worker.
Apply Now
Course Costs and Funding Options

This skill set is funded under the Queensland Government Career Boost program. Choose a government-subsidised place if eligible, or enrol on a full fee-for-service basis.

This skill set is funded under QLD Career Boost — a Queensland Government program subsidising higher-level and priority-industry training, managed by the Department of Trade, Employment and Training (DTET).

Find out more about Career Boost
Total Non-Concession Fee $20.00 $4.00 per unit × 5 units
Total Concession Fee $10.00 $2.00 per unit × 5 units

Upfront co-contribution fees will not exceed 30% of the total fees to be paid for the qualification or skill set. All fees will be charged and collected at the unit of competency level.

Delivery locations

BrisbaneGold CoastIpswichLogan – BeaudesertSunshine CoastToowoomba

To access a subsidised place under Career Boost, a student must:

  • be aged 15 years or older and no longer at school;
  • permanently reside in Queensland;
  • be an Australian or New Zealand citizen, Australian permanent resident (including humanitarian entrants), or a temporary resident with an eligible visa subclass; and
  • not be enrolled in another qualification (foundation skills qualifications do not count).

Skill-set specific requirements:

  • Student must be a New or Existing Worker in the Community Services and Health Industry in a role involving provision of direct client care or support.
  • Students must already hold a Certificate III in Individual Support (or equivalent).

Additional student eligibility requirements are published on training.gov.au.

  • CHCAGE011 — Provide support to people living with dementia
  • CHCAGE013 — Work effectively in aged care
  • CHCCCS038 — Facilitate the empowerment of people receiving support
  • CHCCCS031 — Provide individualised support
  • CHCPAL003 — Deliver care services using a palliative approach
Career Boost is a subsidised program, not a free one. Eligible students pay a co-contribution fee toward the cost of training; the Queensland Government subsidises the remainder. The co-contribution may be paid by you, your employer, or a third party.

Not eligible for government funding, or prefer to self-fund? This skill set is also available on a full fee-for-service basis.

For current full-fee pricing and payment options, contact one of our Course Advisors.

Support & resources

Questions about fees or funding? Call 1300 230 623 or email info@queensford.edu.au.

Ready to get started with Queensford College?

Fill in our Enquiry form, and one of our Staff will reach out to assist you.

Enquire Now

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