• To facilitate the empowerment of older people and provide support to people living with dementia
• Meet personal support needs for clients and Provide individualised support including loss and grief support
• Support independence and wellbeing of your clients including communication skills
• To provide home and community support services while following safe work practices for direct client care

To complete this qualification, you must demonstrate competency in a total of 18 units.

15 of these units are core and there are 3 electives.

Students will be assessed through the following general methods of assessment that may apply for each unit. Each of the selected methods must be completed/deemed satisfactory, as each method is only a partial completion.

• Knowledge Questions – a set of written tasks provided to the student required to be completed including, question and answer
• Case Study – case study analysis and reports
• Practical Projects/Observations Report – student required to demonstrate tasks directly related to the training package requirements
• Vocational Placement Log Book – record of tasks undertaken in the workplace by the student.

Queensford College will support you to find work placement to ensure you obtain the required industry skills and experience.

CHC43015 Certificate IV in Ageing Support course includes 120 hours of professional vocational placement to be completed.

Students are offered vocational placement after completing the first required units to allow students to gain a high standard of knowledge that contributes to their individual skill set, as well as prepare the student to work within aged care environments.

Students must be fully vaccinated against COVID-19 before they commence their vocational placement.

You will be required to undertake mandatory work placement of 120 hours at an accredited aged care or nursing facility. To be eligible for work placement you must be able to obtain:

• National Criminal Police Check
• Immunisation records/evidence (Flu Vaccines are required in all Accredited Residential Care Facilities, if you are not vaccinated the facility may not accept you)
• Be fit and able to carry out tasks including manual handling and provision of care.
• Have the ability to undertake a mandatory 120 hours of ‘practical placement’ (depends on the courses) in an accredited aged care or nursing facility.

While working in aged care can be incredibly rewarding, due to the nature of the work, students may encounter sensitive and challenging experiences such as supporting individuals with chronic illnesses or age-related conditions, addressing grief and loss, providing palliative care, and coping with the passing of those in their care.

Additionally, both vocational placement and employment in the aged care sector can be physically demanding. Students will need to perform tasks such as manual handling, operating medical and assistive equipment, and lifting or transferring patients.

It is important for prospective students to carefully consider these factors when deciding if this course is right for them.

Enrolling in the CHC43015 Certificate IV in Ageing Support requires students to complete practical training and vocational placement in a regulated aged care setting. By enrolling in this course, students acknowledge and accept the following conditions:

1. Physical Demands & Workplace Expectations

Practical training and placement involve physically demanding tasks such as:
Manual handling, mobility assistance, personal care, and daily living support
Using assistive and medical equipment, including lifting/transferring clients
Students must follow all workplace health and safety procedure, including infection control, hygiene, personal protective equipment (PPE) use, and manual handling protocols.

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Due to the nature of work, students may also encounter challenging experiences such as supporting individuals with chronic illness or age-related conditions, addressing grief and loss, providing palliative care and coping with the passing of those in their care. It is important for prospective students to carefully consider these factors when deciding if this course is right for them.

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2. Health & Safety Compliance

Students must inform the training provider and host facility of any medical conditions, injuries, or physical limitations that could affect their ability to safely and effectively perform care-related tasks.
Any relevant health conditions, allergies, or other factors that may impact participation must be disclosed prior to placement.
Students must meet all vaccination, health screening, and infection control requirements as mandated by industry and government regulations.

3. Legal & Regulatory Requirements

Students must obtain and maintain a valid National Police Check before vocational placement.
Depending on the state or territory, additional clearances (e.g. NDIS Worker Screening Check or Working with Vulnerable People Check) may be required.
Failure to obtain or maintain required clearances may prevent placement and impact course completion.

4. Professional Conduct & Industry Standards

Students must demonstrate:

Professionalism, respect, empathy, confidentiality, and effective communication when working with older people, colleagues, families, and supervisors.
Compliance with organisational polices and client rights

Failure to meet these expectations may result in removal from placement and impact course progression.

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5. Completion Requirements

Practical training and vocational placement are mandatory components of the course. Students who are unable to complete these components due to personal, medical, or legal reasons may result in ineligibility for the qualification.

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By enrolling in this course, students acknowledge these requirements and accept responsibility for meeting all expectations necessary for successful completion.

Recognition of Prior Learning (RPL) is a form of assessment that acknowledges skills and knowledge gained through formal training conducted by industry or education, work experience, and life experience to gain Nationally Recognised Qualification. Credit for previous studies is not recognition of prior learning.

Credit is producing evidence of units of competency/qualifications previously undertaken and successfully completed. Applications for Credit Transfer, must include units of competencies completed, duration of the course and evidence of completion (certificate and transcript or statements of attainment).

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Recognition of Prior Learning:

You can use a variety of documentation to apply for RPL. This includes, but is not limited to:

• records of completed training
• assessment items
• assessment records
• declarations from your employer, and/or
• a copy of your student records provided by ASQA.
• If you believe you are suitable for an RPL assessment only pathway, please contact to discuss your options for RPL.

Credit Transfer:

Queensford College accepts and provides credit to learners for units of competency and/or modules (unless licensing or regulatory requirements prevent this) where these are evidenced by:

• AQF certification documentation issued by any other RTO or AQF authorised issuing organisation, or
• authenticated VET transcripts issued by the Registrar.

If you believe you have successfully completed units of competency previously, please contact us to discuss your options for Credit Transfer.

Queensford College use industry current practices and methodologies to ensure the training program is relevant to industry while also meeting Training Package requirements. Our students have access to a team of reliable staff and trainers that are available throughout the course duration. For the duration of the course students will be supported with the following:

• Student Services: for all administrative enquiries and on issues associated with general academic skills
• Trainers: to answer any questions students may have about the course content, assessments and study progress
• Help Desk: for any assistance on course materials and assessment submission through our online learning platform.

For Smart and Skilled Students: Each student will have an individualised Training Plan which will outline the course requirements and track progress/completion.

Successful completion of this program can open up pathways into a number of qualifications including:

• CHC43121 Certificate IV in Disability
• CHC42021 Certificate IV in Community Services