CRICOS Course Code: 106288J

ICT50220 Diploma of Information Technology

Course Description

This qualification provides the skills and knowledge for an individual to administer and manage information and communications technology (ICT) support in small-to-medium enterprises (SMEs) using a wide range of general ICT technologies.

Persons working at this level provide a broader rather than specialised ICT support function, applying a wide range of higher level technical skills in ICT areas such as networking, IT support, database development, programming and web development.


Possible Career Outcomes

  • Computer technician
  • IT customer support
  • Help desk
  • Network support technician
  • ICT sales representative
  • PC Support
  • Assistant IT manager
  • Assistant system manager
  • Internet/intranet administrator
  • Internet/intranet systems administrator
  • Systems administrator

This course only available to International Students

Course at a Glance

  • Duration

    78 Weeks
  • Start Date

    Various intake and start dates available. Contact us for more information.
  • Study Mode

    Blended (Predominately Face-to-Face and Online)
  • Study Location

    New South WalesQueensland
  • Campus Location

    Fitzwilliam Street, Parramatta

Entry Requirements

Students must meet the following requirements and prerequisite to enter this course. Students must be of 18 years of age at the time of course commencement.

Students must provide academic evidence of satisfactory completion of Year 11 or equivalent.

For Mature Age students who do not hold any qualification, they must pass the Internal Language Literacy and Numeracy (LLN) / English Placement test.

Where English is not the official language in the country of where students are currently residing, evidence of a valid IELTS 5.5 or equivalent must be provided. Students will also complete an online English level placement test prior to enrolment.

A Language Literacy and Numeracy (LLN) assessment is conducted on all entrants prior to enrolment into the program to ensure that Queensford College can support each student throughout the program.

Contact our International Admission Team to check about any country specific English requirements.

Students will need to ensure they are able to connect to the internet and have the capability to use our online learning system that meets the minimum technical requirements, which are:

  • Access to a laptop/computer is preferred
  • An operating system supporting the following browsers (current version and up to three most recent versions): Chrome, Firefox, Safari (excluding Safari on Windows), and Microsoft Edge
    • For Windows: Windows 10, 4 Gb RAM installed (minimum)
    • FOR MAC: Mac OS X 10.13 or above
  • Access to Word processing software, such as Microsoft Word
  • Reliable internet connection

Course Overview

This qualification to be suitable for students who have interest in information technology

Nationally recognised

  • Learn the essentials for network management including how to design, build, and test a network server, manage network security, determine best-fit topology for a local network and identify and resolve network problems
  • Set up and manage network systems and applications including how to debug and monitor applications, review and update disaster recovery and contingency plans, update ICT system operational procedures, review and develop ICT maintenance strategy and install and upgrade operating systems
  • Produce basic client-side script for dynamic web pages, develop complex web page layouts and manage interactive media production.
  • Learn to gather data to identify business requirements, match ICT needs while managing projects, research, and review hardware technology options for organisations
  • Understand key business requirements in for the ICT industry including how to originate and develop concepts, develop workplace policy and procedures for sustainability and ensure a safe workplace
Unit code Unit Name Core/ Elective
BSBCRT512 Originate and develop concepts Core
BSBXCS402 Promote workplace cyber security awareness and best practices Core
BSBXTW401 Lead and facilitate a team Core
ICTICT517 Match ICT needs with the strategic direction of the organisation Core
ICTICT532 Apply IP, ethics and privacy policies in ICT environments Core
ICTSAS527 Manage client problems Core
ICTNWK540 Design, build and test network servers Elective
ICTNWK546 Manage network security Elective
ICTSAS526 Review and update disaster recovery and contingency plans Elective
ICTWEB513 Build dynamic websites Elective
ICTWEB518 Build a document using extensible mark-up language Elective
ICTWEB519 Develop complex web page layouts Elective
ICTWEB520 Develop complex cascading style sheets Elective
ICTSAS518 Install and upgrade operating systems Elective
ICTNWK615 Design and configure desktop virtualisation Elective
ICTSAS506 Update ICT system operational procedures Elective
ICTSAS528 Review and develop ICT maintenance strategy Elective
ICTNWK542 Install, operate and troubleshoot medium enterprise routers Elective
ICTNWK556 Identify and resolve network problems Elective
ICTPMG505 Manage ICT projects Elective

Students will be assessed through the following general methods of assessment that may apply for each unit. Each of the selected methods must be completed/deemed satisfactory, as each method is only a partial completion.

  • Knowledge questions
    These are questions that the student is required to answer. Questions may be true/false, multiple choice or of the type where a ‘sequence of order’ list is required, or similar. These are simple questions and may be made available in Moodle as a self-marking quiz or may be comprise of short answer questions.
  • Case Study
    This Assessment Tool will require written document(s) to be submitted and may take the form of case study with short answer questions, completion of templates, reports or questions requiring research and more in-depth responses than the type of questions that would be included in Knowledge questions. In addition to this, it may include roleplay, and presentation or video demonstration.
  • Practical project/Observation
    This Assessment Tool requires the student to complete practical tasks and written work related to the practical. During practical task, trainer/assessor completes observation checklist observing skills of students. In addition to this, student may have to complete templates and documentations related to the practical tasks.

Recognition of Prior Learning (RPL) is a form of assessment that acknowledges skills and knowledge gained through formal training conducted by industry or education, work experience, and life experience to gain Nationally Recognised Qualification. Credit for previous studies is not recognition of prior learning.

Credit is producing evidence of units of competency/qualifications previously undertaken and successfully completed. Applications for Credit Transfer, must include units of competencies completed, duration of the course and evidence of completion (certificate and transcript or statements of attainment).

Learn more    Enquire now

Queensford College use industry current practices and methodologies to ensure the training program is relevant to industry while also meeting Training Package requirements. Our students have access to a team of reliable staff and trainers that are available throughout the course duration. For the duration of the course students will be supported with the following:

  • Student Services: for all administrative enquiries and on issues associated with general academic skills
  • Trainers: to answer any questions students may have about the course content, assessments and study progress
  • Help Desk: for any assistance on course materials and assessment submission through our online learning platform.

Fees and Funding Options

Queensford College has a number of options to allow you to select a payment method best suitable to your financial situation.

  • Upfront 100% Payment*

    Payment through your own pocket either by EFT or credit card (MasterCard or Visa).

    *Students are not required to paymore than 50% of the total tuition fees upfront before the commencement of the course that is more than 25 weeks. Upfront 100% payment is required for courses of 25 weeks or less.

  • Payment Plan

    Payment through convenient instalments weekly, fortnightly, monthly or per semester.

    Terms and conditions will apply, please contact our team for information.

    Contact Us
  • Direct Debit

    Payment through a Direct Debit: withdrawal of funds can be arranged and scheduled from your nominated bank account.

    Terms and conditions will apply, please contact our team for information.

    Contact Us

How to Apply

At Queensford College, we strive to make possible an easy, smooth, and efficient application process.

There are two way to apply to study at Queensford College. You can either apply directly by filling out our application form and submitting to our International Department or through one of our approved international education agent. Our approved agents can guide you through the enrolment process and assist you with your visa application.

  • Student to Apply for Chosen Course

    Select from our range of courses in the International Prospectus or on our website and return a completed application form along with the required documents to us. Download the International Student Application Form

  • College Assesses and Verifies Applications

    Once we receive your application we will assess your application against the requirements of the course and issue a conditional offer letter, which is followed by an interview with candidate and financial documents verification.

  • Student to Review, Process and Accept

    Review your letter of offer to ensure course fees, duration, payment plan etc. are stated correctly. Required payment of tuition fee. Return signed acceptance of offer.

  • College Issues eCOE:

    Electronic confirmation of enrolment (eCOE) will be issued.

  • Student to Apply for Australian Student Visa

    Apply for an Australian student visa at your nearest Australian Mission overseas.

  • Student to Plan their Departure & Arrival to Australia

    Once you have been accepted to study at an institution and have received confirmation of your student visa, the next step is to start planning for your arrival.

  • Student to Attend Orientation

    You must attend Orientation to get important information and advice to support your successful transition to study in Australia.

View International Admissions

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